Contact Us

Please tell us who you are.

I am a/an

Didn't find what you were looking for? Please complete the form below to contact California College Guidance Initiative (CCGI) for assistance.

This form will take under 5 minutes to complete. All fields with an asterisk (*) are required.

Need Help Logging In?
See our Account Login Support help page for troubleshooting tutorials.

Students

This form is for parents and educators. To get help with your account please check out the Student Resources via the Resource Hub or contact your school counselor.

Reach Out to Our Team

Which of the following most applies to your issue or question?

I need support with troubleshooting a student accountI need support with logging into or managing an educator accountI need support with the college application, eligibility tools, or reportsI need support with career, financial aid, or any other tool on CaliforniaColleges.eduMy LEA would like to become a partnerOther

Please tell us about your question or issue. If you would like to indicate specific student accounts, only provide us with 10-digit Statewide Student Identifier (SSID)

If applicable, upload your screenshots below. Please do not provide SSID or personal identifiable information for students in screenshots.
Acceptable formats: JPG, PDF, XLS, XLSX, CSV, Word, Pages (Mac) File size limit is 25MB

Parent/Family Contact Information

First Name

Last Name

Email Address

Please ensure your email address is accurate.

Phone Number

Contact Information

First Name

Last Name

District Email Address

Please ensure your email address is accurate.

Work Email Address

Please ensure your email address is accurate.

Phone Number

Title or Position

I work for

County

In what county are you located?

County Selected

County Office

Full name of County Office of Education

If county office not found, type Not Listed

COE ID

COE Selected

Please type the name of County of Education below

School District

California School District

If district not found, type Not Listed

District's County (updates on District selection)

District Selected

District Id

Please type the name of your school district below.

School

What school does your student attend? (this helps us look up your student's account when needed)

Search Your School Name

California School

If school not found, type Not Listed

School's District (updates on School selection)

School Id

School District Id

School Name Selected

Please type the name of your school below.

College

Full name of college

Name of your department

College Selected

College Account Id

Please type the name of your college below

Organization

Full name of organization